Privacy Policy & Cookie Information
Last reviewed & effective: November 2026 • Approved operational policy.
Owner & Legal Notice:
This document describes the privacy practices specifically applicable to D1 Gyms Ltd, the D1 marketing website, on-premises security operations at Worcester, and external integration points including Resamania.
1. Data Controller
The data controller responsible for personal information collected through this website and at our facilities is D1 Gyms Ltd, operating at Unit 7, Bromyard Road Commercial Centre, Bromyard Road, Worcester, WR2 5XU. If you have any inquiries regarding data protection, please contact us at info@d1gyms.co.uk.
2. What Information We Collect
We collect and process personal data in the following circumstances:
- Marketing & Enquiry Forms: Your name, email address, contact phone number, and stated training interests when you arrange a visit, request PT matching, or enquire about future locations.
- Digital Access & CCTV: Video footage captured by 24/7 security cameras operating in communal facility zones for safety, emergency response, and tailgating prevention. CCTV is never operated in changing rooms, saunas, or private rest areas.
- Technical Analytics: Anonymized device telemetry, IP address fragments, and visit patterns collected to ensure fast page load performance.
3. Resamania External Membership System
When you click “Join Now”, register for a membership, book a class, or manage Direct Debit billing, you are securely transferred to Resamania UK (our external certified membership management platform). Resamania processes your bank details, Direct Debit mandates, PAR-Q health questionnaire, and access credentials under strict UK GDPR standards. D1 Gyms does not store raw credit card numbers or banking secrets on this marketing web server.
4. 24/7 Unstaffed Member Safety & CCTV
Because D1 Gyms Worcester operates 24 hours a day, safety surveillance is essential. High-definition CCTV monitors entry portals, free weight floors, sprint tracks, and emergency panic buttons 24/7. Footage is stored securely for a limited statutory retention period (typically 30 days) and accessed solely in the event of an incident, security breach, unauthorized tailgating, or police enquiry.
6. Your Legal Rights Under UK GDPR
Under UK data protection laws, you possess the right to request access to your personal data, request rectification of inaccurate records, request deletion of your marketing details, or object to processing. To exercise any of these rights, email info@d1gyms.co.uk with your full name and inquiry.